Support

Contact and Help

Support

If you need help with one of our apps, please get in touch. Bug reports, feature requests, and questions are all welcome.

Contact

We usually reply within three business days. Some inquiries may take longer.

What to include in your message

For bug reports, the following details help us identify the cause faster:

  • The app name and version you are using
  • Your device (for example, iPhone 16) and OS version
  • What you did, and what happened as a result
  • A screenshot, if you have one

Please do not send passwords, credit card numbers, or other authentication or payment details. We will never ask you for them.

Subscriptions

Subscriptions are managed by Apple, so we cannot review your billing status or cancel a subscription on your behalf. You can review, change, or cancel a subscription yourself:

  • Open the iOS Settings app
  • Tap your name at the top of the screen
  • Tap "Subscriptions" and select the app

Refund requests are also handled by Apple at reportaproblem.apple.com.